Frequently asked Questions(FAQS):

  1. Do you carry parts in your stock?
  2. What is your minimum order?
  3. What is your term for sale?
  4. How can I open an account?
  5. What form of payment do you accept?
  6. What lines is ORION8 franchised for?
  7. How long does it take to ship my order?
  8. Does ORION8 stand for anything?
  9. What specific ORION8 carry?
  10. Can ORION8 extend credit terms?
  11. Can ORION8 hard to find or obsolete parts?
  12. Can I talk to sales people with product knowledge?

Answers:

  1. Q – Do you carry parts in your stock?

    A – Yes, all ORION8 parts listed in our search results are in our stock.

  2. Q – What is your minimum order?

    A – The minimum order in the US is $10 and for overseas is $100.

  3. Q – What is your term for sale?

    • Terms COD, Credit Card, or Credit terms after approval.
    • We will provide net Terms for repeat Customers.
    • All of our quotation is based on F.O.B USA unless the customer is located in Hong Kong or China and specifies that they need quotation F.O.B Hong Kong.

  4. Q – How can I open an account?

    A – We offer open accounts to repeat customers only, unless it is a special circumstance order.

  5. Q – What form of payment do you accept?

    • Cash on Delivery “COD”
    • All Major Credit Cards(American Express, Visa, or MasterCard)

  6. Q – What lines is ORION8 franchised for?

    A – Please refer back to our product list for all ORION8 lines. ORION8 also handles other major brands as a service to our customers for them to eliminate having to create multiple suppliers. With this method customers can avoid additional shipping charges, and expedite their orders from one supplier.

  7. Q – How long does it take to ship my order?

    A – We have experienced staff, which expedites electronic parts on daily basis. Over 90% of times ORION8 can ship the products the same day or with 24 hours delivery time. ORION8 can consolidate your shipment with your preferred forwarder.

  8. Q – Does ORION8 stand for anything?

    A – ORION8 stands for International Business Systems Electronics.

  9. Q – What specific lines does ORION8 carry?

    A – ORION8 is a full line distributor with global connections with 30 years of experience and knowledgeable staff. ORION8 will be able to help you with all of your electronic issue’s needs.

  10. Q – Can ORION8 extend credit terms?

    A – One of our strength in ORION8 is to provide for our customers with good credit, extended credit terms in one day.

  11. Q – Can ORION8 source hard to find or obsolete parts?

    A – Having over 10 million dollar of inventory, it is very likely that we have in stock what they need. Our specialty is to source hard to find or obsolete items. If we do not have them in our inventory, we can provide them with alternatives.

  12. Q – Can I talk to sales people with product knowledge?

    A – ORION8 has knowledgeable that have experience in the electronic industry with continuous training throughout the calendar year. We are capable to talk directly to the customers’ engineering department to answer their design questions as well as detailed information about the products.

    We understand that our customers need more than just a supplier; they need a strategic partner in their supply chain, so we strive to be that and more. We consistently utilize our in-stock inventory and global network of suppliers to reduce your procurement cycles, lower transaction costs and provide quality electronic components at competitive prices.